Legal

Regulatory information

Who we are, who licenses us, and how we handle your money and your complaints.

[PLACEHOLDER DOCUMENT] Every entity name, licence number and regulator reference on this page is sample text for a demonstration website. Replace all of it with your verified corporate and licensing details, reviewed by compliance counsel, before launch.

Licensed entity

[PLACEHOLDER] “Aurum Markets LLC” is a limited liability company incorporated in the United Arab Emirates, with registered office at Level 00, Placeholder Tower, Dubai International Financial Centre, Dubai, UAE. Commercial registration No. 0000000.

Regulatory status

[PLACEHOLDER] Aurum Markets LLC is licensed and regulated by the Securities and Commodities Authority (SCA) of the United Arab Emirates as a trading broker in international markets and over-the-counter derivatives, licence No. 000000. Alternative formulations depending on your actual structure might reference the Dubai Financial Services Authority (DFSA) for DIFC-incorporated entities, or the Financial Services Regulatory Authority (FSRA) for ADGM-incorporated entities.

Details of the licence, its scope and its conditions can be verified directly with the regulator. [Insert regulator’s public-register link here.]

Client money

[PLACEHOLDER] Client funds are held in segregated client money accounts with [Bank Name], separate from the firm’s own funds, in accordance with the client money rules of our regulator. Client money is reconciled [daily] and is not used for any purpose of the firm.

Negative balance protection

[PLACEHOLDER] Retail clients receive negative balance protection: your losses on leveraged products cannot exceed the total funds in your trading account.

Complaints

[PLACEHOLDER] If you are dissatisfied with any aspect of our service, contact our complaints team at complaints@aurummarkets.example. We acknowledge complaints within [X] business days and aim to resolve them within [Y] business days. If you remain dissatisfied, you may escalate the matter to [regulator’s dispute-resolution body], whose details we will provide with our final response.

Restricted jurisdictions

[PLACEHOLDER] The products and services described on this website are not directed at residents of any jurisdiction where such distribution or use would be contrary to local law or regulation, including [list jurisdictions]. It is your responsibility to ensure that your use of our services is permitted where you live.

Marketing communications

Nothing on this website constitutes investment advice or a personal recommendation. Illustrative pricing, spreads and statistics shown on this demonstration site are placeholders and do not represent live terms of business. Please read the Risk Disclosure Statement before trading.

Last updated: [DATE PLACEHOLDER].